Facebook Messenger launches its first airline bot
Facebook Messenger has a new bot, and this one can deliver all your flight info to one thread. The Messenger team has announced that its first airline partner’s, the KLM Royal Dutch Airlines’, bot is up and running in some locations and will be more widely available in the coming days.
If you’ll recall, TechCrunch reported earlier this year that Facebook gave select developers access to an SDK for Messenger in order to grow an army of useful chatbots. This is likely one of the products of that effort.
KLM Royal Dutch Airlines customers can get their info right within the Facebook Messenger app